There’s no rocket science to the OD process. You’ve actually experienced it all your life. It’s what a doctor does when you fall sick. It’s what the mechanic does when you take your car in for repairs.
I’m not going to romanticize it or make a big jargonized deal of it. In all it’s simplicity, here’s how it flows:
- Measure current state. Identify future state.
- Design an intervention
- Roll-out intervention
- Re-measure against identified future-state
So what do you think is the most important part of this process? If you said Diagnosis, you get full marks! And I’m covering diagnosis on my next blog-post. So look for it.
If you follow the 6 step process above, you can’t go wrong. And properly implemented, it will also ensure that you enroll key stakeholders.
Steps 2 and 5 are critical, they ensure you are able to demonstrate success by comparing across the pre and post scores. By the end of the diagnosis, it is critical to identify the key areas of impact, those are the ones you will measure.
In my successive posts, I will cover details of some of the above steps. Watch this space.
And as always, keep leaving your comments!